PRESTIGE
Most Exclusive Package
Service Description
At Shineluxe Auto Spa, our PRESTIGE Package combines the comprehensive Shine In & Out and Elite Packages, taking your vehicle’s appearance to the next level. This service features a meticulous two-step polish and a durable 6-month sealant applied to all surfaces, ensuring your ride looks exceptional and is safeguarded against the elements. Elevate the style and protection of your vehicle today with the ultimate detailing experience.
Cancellation Policy
ShineLuxe Auto Spa – Service Policy Sheet 1. Appointments & Scheduling • Appointments must be scheduled in advance. • Please arrive on time or have your vehicle available at the agreed time/location. • Late arrivals of more than 15 minutes may result in rescheduling. 2. Cancellations & Rescheduling • Cancellations must be made at least 24 hours in advance. • Same-day cancellations or no-shows may be subject to a cancellation fee. 3. Payments • Payment is due upon completion of service. • Accepted forms of payment: cash, credit/debit card, mobile payments. • A deposit may be required for premium services (ceramic coating, paint correction, etc.). 4. Customer Responsibilities • Please remove all personal belongings before your appointment. • We are not responsible for loss or damage to personal items left in the vehicle. • Inform us of any pre-existing damage, problem areas, or sensitive materials. 5. Service Limitations • Excessive pet hair, stains, or heavily soiled interiors may incur additional charges. • We reserve the right to decline service if the vehicle poses health or safety risks. • Results may vary depending on the condition of the vehicle. 6. Liability Disclaimer • ShineLuxe Auto Spa is not responsible for pre-existing damages, including scratches, dents, or paint imperfections. • While we take the utmost care, detailing is performed at the vehicle owner’s risk. 7. Property & Personal Safety • ShineLuxe Auto Spa is not responsible for any injuries or accidents that may occur while on our premises or in our gaming room/office area. • Any damages to company property caused by customers, guests, or their children will be the financial responsibility of the customer. 8. Weather Policy (Mobile Services) • Services may be rescheduled due to inclement weather (rain, snow, extreme heat). • Customers will be notified in advance if weather conditions prevent service. 9. Satisfaction Guarantee • Customer satisfaction is our priority. If you are not satisfied, please notify us within 24 hours of service completion so we can address your concerns.
Contact Details
245 Western Avenue, Essex, MA, USA
9784065707
shineluxeautospa@gmail.com